Do you want to file an Online Consumer Complaint? EurAsian Times accepts Online Consumer Complaints against unprofessional/swindling businesses and promises to publish your complaints so that your report reaches millions of people and relevant authorities.
When an Online Consumer Complaint is regarding a legitimate organization in India, you can follow the process given below and try to solve your complaint. A legitimate organization is typically described as a company that has a physical address, website and contact number, and has some history and a reputation to maintain.
Before You Write an Online Consumer Complaint in India
Firstly before you decide to write an online consumer complaint in India, you should make an attempt to talk directly with an authorized person at the concerned business. Start by taking your complaint to the manager or the company’s customer service representative or your first point of contact.
Most of the consumer complaints get resolved at this level. With any legitimate business, always remember that the customer always is right, so you must always clearly communicate your genuine concerns.
If the particular person is unable to help you or solve your complaint, you can always escalate the matter and speak to the manager. Try to be relaxed and clearly explain your problem. Since the manager has more powers, they should be able to find some sort of solution at this point.
If your consumer complaint is still not resolved, you may consider approaching the corporate headquarters by sending a well-written communique (email/letter). You can also attach photocopies of receipts or other documents to substantiate your claims.
When Businesses Won’t Resolve Your Consumer Complaints
If you are still not satisfied and your concern is still unresolved, you can file an online consumer complaint with Eurasian Times and we assure you that your complaint will not only be published by EurAsian Times, but we will ensure your story reaches millions of people and the relevant authorities.
Writing an Effective Online Consumer Complaint in India
The online complaint or review submitted to EurAsian Times should clearly explain the problem and what you have done to resolve the complaint.
Correctly Identify the Business to File an Online Consumer Complaint
When filing an online consumer complaint in India or writing a review regarding any organization, institution or government department, remember to correctly mention the name and address of the organization.
Explain your Online Consumer Complaint
Thoroughly explain your concern against the product or services. Were you sold or told something fictitious? Please explain what were you told/sold and how you have been cheated. In your complaint or review, please explain what exactly went wrong with the product or service.
Include Supporting Documents in Your Online Consumer Complaint
Always include photocopies of documents relevant to your complaint or review like receipts, letters, contracts, etc. You are free to share a picture or video to substantiate your complaint.
Competitive businesses enhance the welfare of people. The aim of the EurAsian Times is to defend, support and empower the way businesses operate, which will eventually enhance the performance and well-being of all the people. EurAsian Times remains committed to the welfare of people; this means we will publish your online consumer complaints, and genuine reviews to promote consumer welfare.
Ready To File Online Consumer Complaint in India?
Mail us at [email protected] and accurately share your email address, contact number, alternate number. Kindly paste your online consumer complaint and do not send it as an attachment.
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Email your News to EurAsian Times
Email your news to [email protected]. We aim to read all of your emails, however, due to the numbers we receive each day, it is not always possible to reply to everyone individually.
We will publish your news on The EurAsian Times. Your name will be published as an active and alert citizen journalist (unless you ask us not to). Your mobile number will NOT be shared.
If you are happy to be contacted by EurAsian Times, please share your correct mobile phone number and email address, where we can contact you.
In certain cases a, section of your comments will be published, showing your name as you provide. As a policy of The EurAsian Times, after we publish news online, your contact details will never be shared or published (unless under a legal order).
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